Emotional Intelligence Skills

What Are Essential Workplace Emotional Intelligence Skills

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It is important to maintain healthy working relationships to collaborate and complete projects on time. To maintain such relationships, you need to understand the emotions and sentiments of your teammates. This requires the development of essential intelligence skills. No one is emotionless. You too have sentiments. You need to make intelligent use of your emotions and sentiments. Emotional intelligence development should be your foremost priority for personal and professional relationship maintenance. With high emotional intelligence, you can control and manage your own emotion and the way the emotions of others impact you.  

Not only employees but leaders also need to gain emotional intelligence leadership skills. The following are the key emotional intelligence leadership skills:

  • Expressiveness 
  • Good listening skills 
  • Taking initiative 
  • Flexibility  
  • Communication skills


Let’s understand this with an example. While attending a meeting, you are asked to share your ideas to increase sales. You know that there are things that require attention. However, you end up saying that the team is heading in the right direction. You are not giving the right feedback. It’s because you are unable to express your thoughts. Your expressiveness can make you more influential. 

Good Listening Skills 

You have good speaking skills to express emotions and thoughts. However, this does not make you a good listener. Listening skill is an essential skill for emotional intelligence. Every organization has both frustrated and satisfied employees. To understand the situation of other team members, you need to be a good listener. Being a good leader, you need to listen to an employee who is frustrated due to a hectic workload. Emotional intelligence leadership is required to listen to that employee compassionately. 

Taking Initiatives 

A self-driven person takes initiative. A person capable of taking initiative has a high sense of self-awareness. This makes you an emotionally intelligent person. Taking initiatives can make you a role model. Think and pursue new things to develop an initiative attitude in the workplace. Developing emotional leadership skills can make you a hero. 


Being flexible at a workplace can be very helpful for employees in many ways. They can be more productive. It can increase job satisfaction and improve the office environment. Every person in the team should work on this emotional intelligence skill. This can also be very helpful in your personal life. There are no restrictions on emotional intelligence. Flexibility enables you to work with people coming from different backgrounds. You understand the importance of not binding employees to a particular working style. 

Communication Skills

You need good communication skills to express your ideas and emotions. Collaboration is not possible without communication. Employees don’t feel encouraged when there is top-to-bottom communication only. Ensure two-way communication. 

Spend time with your team not only at work but also outside of work. You can celebrate birthdays or go to movies. You need to socialize with your employees to understand them more evidently and clearly. This develops interpersonal skills.

You can join online emotional intelligence training programs to learn overall emotional intelligence leadership skills.