Cybersecurity is way beyond just installing antivirus software and firewall when it comes to protecting something really valuable. Usually, big businesses, government organizations and educational institutions need additional layers of security along with real-time assistance from experts. Here comes the role of SOC monitoring teams. These are the cybersecurity service accountable to detect, assess and respond to vulnerabilities. SOC aka Security Operations Center provides different types of solutions that we are going to discuss below.
What Can You Expect From a SOC?
Dedicated IT staff possessing different specializations is assigned to handle the cybersecurity concerns of a company or an individual. Everyone is assigned with different responsibilities that can be:-
- Monitoring
- Detection
- Prevention
- Investigation
- Response
The size of teams varies on the basis of factors like budget, organization and threat level. We are going to elaborate on these factors below with some details.
Prevention & Detection
You must have heard that “prevention is better than cure”. It is highly applicable in the case of cybersecurity. A SOC provider company does its best to make sure that the data remains protected from all potential threats. They make it work with the help of software setups and a prevention & detection team.
Investigation
If the prevention and investigation measures are not enough to serve the purpose, more information is required to dig deeper. Here comes the role of investigation. Analysts of the team search and figure out suspicious activities by thinking from the perspective of a hacker. It reveals the potential areas of exposure which further helps in funneling down the investigation criteria. They try hard to get the situation under control before something really bad happens. Various custom tools and techniques are required to execute the investigation without leaving any loophole.
Response
Once the investigation phase is done, the SIEM (Security Information and Event Management) companies deploy a response team to tackle the situation proficiently. Their response levels are also classified so that quick action can be taken. For instance, they may isolate endpoints, delete some files and terminate harmful processes temporarily.
After that, they start the recovery and restoration process so that loss can be neutralized or minimized to its lowest level.
Cybersecurity skills lacking, excess alerts and operational overhead are some challenges that MSP SIEM companies may face during the entire operational process. Thus, choose your service provider carefully after checking the background of previous track records.
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