Browsing Tag

Call center software

How to Increase Customer Satisfaction in a Customer Care Center?

Oct 24, 2019

Customer care business is growing. Companies use in-house or offshore call centers to provide on-time and satisfactory customer care services. However, often customers stay furious with the services offered by the customer care centers.…

Technology

`Top 3 Tips to Kept in Mind While Perform Call Center CRM Integration

Oct 7, 2019

There are many companies that use a call center solution and CRM software in parallel to handle customers in a personalized manner. And why not integrate these solutions? There are many benefits of integrating a call center software and a…

Technology

How to Improve the Productivity of Call Center Agents?

Aug 28, 2019

Are you the manager of a call center? Then improving the productivity of your call center agents may seem like a difficult task. However, that doesn’t always have to be the case. You can actually make some basic changes that can have a huge…

Call center software

How to Increase Customer Satisfaction in a Customer Care Center?

`Top 3 Tips to Kept in Mind While Perform Call Center CRM Integration

Top 3 Benefits of Call Center Solution with the Collection Module

How to Improve the Productivity of Call Center Agents?